Director of Operations

Location: Arcade, NY

Description

The Director of Operations is responsible for overseeing the operations and performance of a dedicated manufacturing facility or “focus factory” that specializes in the production of a specific product line or family. This role ensures the focus factory meets or exceeds production goals, quality standards, and cost targets while promoting a culture of continuous improvement, safety, and employee engagement. The Director of Operations works closely with cross-functional teams to optimize processes, address bottlenecks, and drive operational excellence.

Primary Duties

  • Develop and implement strategies to improve the focus factory’s productivity, efficiency and overall performance
  • Oversee all aspects of manufacturing operations, including production planning, capacity management and inventory control
  • Monitor and analyze key performance indicators (KPIs) such as output, quality, cycle time and equipment utilization
  • Identify and resolve production issues, process inefficiencies, and supply chain disruptions in a timely manner
  • Implement lean manufacturing principles, Six Sigma methodologies, and other continuous improvement initiatives
  • Manage the focus factory’s budget, allocate resources, and make data-driven decisions to optimize costs
  • Collaborate with engineering, quality, and maintenance teams to ensure equipment and processes are optimized
  • Lead, motivate, and develop the focus factory’s workforce, fostering a culture of safety, accountability and continuous learning
  • Establish and maintain strong relationships with suppliers, customers and cross-functional stakeholders
  • Provide regular reports and recommendations to senior management on the focus factory’s performance and strategic initiatives

Qualifications

  • Bachelor’s degree in industrial engineering, manufacturing, operations management, or a related field
  • 7+ years of experience in a manufacturing environment, with at least 3-5 years in a leadership role
  • Thorough understanding of lean manufacturing principles, Six Sigma, and other continuous improvement methodologies
  • Proven track record of driving operational excellence and delivering measurable improvements in productivity, quality, and cost efficiency
  • Strong problem-solving, decision-making, and project management skills
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
  • Proficient in using manufacturing execution systems (MES), enterprise resource planning (ERP) software, and data analysis tools
  • Knowledge of the focus factory’s product line, industry, and competitive landscape is preferred
  • Advanced degree or professional certification (e.g., PMP, CPIM, Lean Six Sigma) is a plus

Full-time, day shift

Exempt

Salary

  • $100K-$120K

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.